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Charlotte McConnell

McConnell Law

Location London

4.9

From 81 reviews

About Charlotte

  • Advises a variety of clients from multinational brand owners to small local businesses on general commercial matters, intellectual property issues and advertising and marketing questions.
  • Trained at a City law firm, Beachcrofts, then moved to specialist IP firm Bristows, and honed her legal skills working in-house at Diageo, Sony Computer Entertainment and Unilever.
  • Highly rated by clients for being knowledgeable, responsive and communicative.
  • Years of experience: 19

Years of experience

20

About their firm

I set up my business in 2007. I carry out contract and commercial work for a wide variety of clients from small start-ups to PLCs in a wide variety of industries including fashion, music, food and drink, computer games, advertising, business consultancy, event management and health. Particular expertise on the issues arising from content licensing, including for owners of vehicle valuation data, political data, fashion prediction data, health industry data. Notable clients include Ascential Group (formerly Emap) and Diageo plc. Contract work includes online terms and conditions (subscriptions, sales, terms of use), privacy policies, client/agency agreements, sponsorship agreements, franchise agreements, publishing licences, venue hire agreements, standard terms of business of purchase/supply, distribution and agency agreements, consultancy agreements, NDA software development, licensing, hosting and maintenance agreements. Advice also provided in relation to IP rights protection, IP licensing, data protection and compliance, advertising and marketing clearance.

Reviews

from 81 reviews
4.9 out of 5 stars
  • Responsiveness
  • Quality of service
  • Value for money

Customer Reviews

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by Peter (Private Individual) on 1 Feb, 2018

Good value for money services. My terms and conditions for my website was produced swiftly with no delays and was to a very high standard covering all aspects I had discussed with her. It was also clear that Charlotte had spent time researching my business before producing the terms as she had also covered other aspects that I wasn’t aware of.

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by Katerina (Private Individual) on 30 Jan, 2018

Charlotte was really helpful with reviewing and updating our terms of service and privacy policy for our saas product. We had an initial call to talk through what we needed and then she got started! She also sped up getting the amendments made after a new customer asked for them sooner than expected. I'd definitely hire Charlotte again and recommend her!

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by Stephen (Startup) on 30 Jan, 2018

We had a phone conference with Charlotte and explained what we wanted. Her price was good, and she turned around our T&C's in a few days. Would be happy to recommend to others, and will use her again.

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by Sam (Microbusiness) on 24 Jan, 2018

First time we've worked with a lawyer and Charlotte made it very easy. Really understood our business model and industry well and produced exactly what we needed

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by Paul (SME) on 24 Jan, 2018

Charlotte has been a pleasure to work with and I would highly recommend her!

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by Sager (Startup) on 11 Jan, 2018
  • Hired Charlotte for: confidentiality agreement (NDA)
  • Verified client Verified Lexoo client

Massively satisfied with Charlottes service. Communication was efficient. Went over and beyond with the request. Will consider Charlotte again regarding future jobs for sure.

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by Eka (Startup) on 5 Jan, 2018

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by Charlie (Startup) on 4 Jan, 2018

Charlotte was fantastic! I have no legal know how and she walked me through all of it. I even had a few few quirky stipulations for my contract and she found legal grounds for them which was just amazing. I won't be going anywhere else for my contracts in the future, McConnell Law all the way!

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by Helen (Private Individual) on 4 Jan, 2018

Excellent. Prompt reply and attention, thank you.

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by Adrian (Microbusiness) on 20 Dec, 2017

Charlotte was very efficient and fast with her responses and did the work required to a high standard. I would recommend her services to anyone and she was very good value too.

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by Ben (Startup) on 18 Dec, 2017

Fantastic service. Quality legal documents supplied. Really glad I used Charlotte's services and happy I found her via the Lexoo website. All in all a 10/10 experience. Thank you, Ben

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by Ben (SME) on 15 Dec, 2017

Fantastic service. Well priced, thorough and quick turnaround.

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by Mathanraj (Startup) on 30 Nov, 2017

Charlotte is one of the best lawyers I have worked with. She has always been touch through out the legal process and instructed us accordingly. Ambitious, easy-going and positive. I would highly recommend Charlotte.

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by Nadav (Microbusiness) on 22 Nov, 2017

Charlotte rocks :-)

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by Michael (Startup) on 20 Nov, 2017

Very professional manner. Quick to appreciate the complexity of the brief. Efficient response time and excellent value for money. Highly recommended. Will definitely use for future projects.

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by Sam (Startup) on 20 Nov, 2017

Charlotte was very helpful and patient with our needs!

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by Josh (Startup) on 19 Nov, 2017

Excellent

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by Suzie (SME) on 9 Nov, 2017

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by Karen (Startup) on 31 Oct, 2017

Charlotte is very professional, quickly grasps the brief and works quickly and closely until the job is complete. Very pleasant to work with also. Highly recommend.

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by John (Startup) on 19 Oct, 2017

Charlotte was super helpful and reposnsive from the off. We did a call over Skype as I was in Dubai for 2 weeks. Once Charlotte had the info she needed the work was done very quick and to a high standard. It only took us a second draft to get it perfect. Very impressed and grateful for the guidance. Thanks Charlotte

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by Vanessa (Startup) on 2 Oct, 2017

Charlotte was excellent. Very transparent with her costs and clear from the start. Didn't hesitate to make changes when required and a pleasure to deal with. Would recommend and use again.

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by Ashley (Startup) on 27 Sep, 2017

Charlotte's service was both friendly and efficient - the job was completed to a great standard, in the time-frames required and for a highly competitive price.

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by Tim (Private Individual) on 22 Sep, 2017

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by Philip (Microbusiness) on 7 Sep, 2017

Spot on. Wish all lawyers were like her.

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by Jenny (Private Individual) on 30 Aug, 2017

Charlotte was amazing and I highly recommend her. She was quick at responding, answered many questions I needed before giving the green light and did the work at a high standard that I can now use for my clients moving forward.

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by Stacie (Startup) on 24 Aug, 2017
  • Hired Charlotte for: licence agreement
  • Verified client Verified Lexoo client

Charlotte delivered the contracts that I needed for my start up. While she was not completely familiarly at first with some of the terminology, we were still able to work through it all and I feel confident about the final product - the contracts - that are so important to my business model.

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by Clint (Microbusiness) on 20 Aug, 2017

If you're looking for a lawyer, Charlotte is definitely the one you should be working with! Quick, professional as well as competitive pricing! We'll be working with her on the long term!

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by Nilema on 17 Aug, 2017

I have worked with Charlotte for over 7 years, she is commercial, pragmatic and always great value for money. She is very well liked by my business colleagues, incredibly user friendly and a delight to work with. I have no hesitation in recommending her for commercial contract work.

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by Liz (Microbusiness) on 3 Aug, 2017

I asked Charlotte to draft me some terms & conditions for my company. She did an excellent job and explained everything as she went along. Excellent communications and timely delivery. Good value for money. I would certainly use her again should I need any further work of that nature undertaken.

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by Sahil (Startup) on 14 Jul, 2017
  • Hired Charlotte for: service agreement
  • Verified client Verified Lexoo client

Service was timely and documents were to specification. Charlotte provided us helpful advice of what to include in our contract and included multiple iterations.

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by Karen (Startup) on 10 Jul, 2017

Charlotte listened to what I needed for my new company and completed the work promtly.

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by Eddie (Microbusiness) on 5 Jul, 2017

Fantastic Charlotte did a great job and a pleasure to work with.

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by John (Microbusiness) on 5 Jul, 2017

Our business, manufacturer and multiple service provider trading under multiple commercial trade terms. From first draft it was obvious at the level of skill and knowledge used to pull together a cohesive meaningful terms and conditions of sale whilst also providing our customers with clarity and removing ambiguity that may exist when using multiple terms. Charlotte provided Quality of Service, Responsiveness, value for money and so much more...

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by Mihaela (Startup) on 3 Jul, 2017

Satisfied with the service

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by Robin (Microbusiness) on 29 Jun, 2017

Outcome was fab, very good communicator, would certainly recommend.

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by Dr Elizabeth Hill (Startup) on 23 Jun, 2017

Charlotte responded really well to our requirements and was there for quick legal guidance. Due to our changing situation, Charlotte was able to adapt to our needs quickly. Great job - Thank You. Dr Elizabeth Hill, CIO Crayfish International Ltd

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by Tom (Microbusiness) on 20 Jun, 2017

Charlotte was fantastic from start to finish. Was really thorough in going through my requirements and coming up with additional areas that I hadn't thought of. She was quick in returning my emails and the cost was very good indeed compared to the other four quotes I had obtained. I have recomended Charlotte to my colleagues and will continue to use Charlottle in the future.

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by Robert (Startup) on 8 Jun, 2017

Charlotte was superb ,great advice and will be using again for all commercial law in the future . Exceptional level of service very happy.

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by Daniel (SME) on 11 May, 2017

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by indy (Private Individual) on 4 May, 2017

Charlotte was very helpful and responsive. She gave some very good suggestions and advice before carrying out the work. She took time to understand our needs and provided several quality pieces of work. I definitely recommend Charlotte and would return in the future.

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by Chris (Private Individual) on 21 Apr, 2017

Charlotte has been brilliant. She helped me to work out what I needed as I wasn't sure. The terms and conditions are perfect for my startup business. Thanks again.

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by Nuno (Microbusiness) on 19 Apr, 2017

I hired Charlotte for a contract review and the experience was nothing less that fantastic. Charlotte was patient and cleared all my doubts and questions. She was also always available. Her review and advice was concise and appropriate. I definitely recommend Charlotte's work.

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by Hayley (Startup) on 10 Apr, 2017

Charlotte was very easy to work with, very knowledgeable, helpful and provided everything back to me in a very timely manner. I will certainly be working with Charlotte again when other requirements arise and wouldn't hesitate in recommending her.

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by Feng (Microbusiness) on 20 Mar, 2017

The lawyer was very knowledgeable and the service was fantastic.

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by Sami (Startup) on 14 Mar, 2017

Took the time to understand our needs and made sure that we didn't miss anything out by suggesting additions and providing a supplementary document at no extra cost.

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by Ben (Microbusiness) on 14 Mar, 2017
  • Hired Charlotte for: agency agreement
  • Verified client Verified Lexoo client

I agreed with Charlotte to create a new agency contract for my company. After working with her, I cannot recommend Charlotte highly enough. For an excellent price she did everything and more that I could have asked for, as well as going above and beyond to explain new laws coming into play in 2017 which would have affected the contract. I needed something quite specific and new and she delivered it with no problems at all.

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by Walid (Microbusiness) on 8 Mar, 2017
  • Hired Charlotte for: confidentiality agreement (NDA) service agreement
  • Verified client Verified Lexoo client

We were very happy with the advice as well as the service. Highly advisable.

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by Joshua (Private Individual) on 3 Mar, 2017

Excellent all round! Thank you

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by Tom (Microbusiness) on 10 Feb, 2017
  • Hired Charlotte for: service agreement
  • Verified client Verified Lexoo client

Charlotte understood our requirement for a specific Software as a Service agreement and from our very sketchy brief delivered an extremely professional document which we can use with all our clients going forward. This was the first requirement for legal services for our new company and we will, without doubt, use the exceptional service that McConnell Law provides for all our future requirements. Many thanks Charlotte.

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by Sue (Microbusiness) on 10 Feb, 2017

Charlotte was so helpful and got the job we needed done very quickly. Wouldn't hesitate to use her services again.

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by Tobias (Microbusiness) on 7 Feb, 2017
  • Hired Charlotte for: affiliate agreement
  • Verified client Verified Lexoo client

Everything requested was done and a high quality and with great communication. Would hire again.

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by Kirsty (Startup) on 31 Jan, 2017
  • Hired Charlotte for: service agreement
  • Verified client Verified Lexoo client

She was excellent. Very communicative, worked with me until I was completely happy, and helped me with additional advice. I would have no problems recommending her.

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by Stephanie (SME) on 19 Jan, 2017

Charlotte is well equipped with professional knowledge and understood our requirements well. She actively communicated with us and provided good suggestions to the legal documents we required, and with quick turnaround time. A very nice experience working with Charlotte and highly recommended!

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by Daniel (Startup) on 11 Jan, 2017

Quick expert advice at a great price.

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by Sam (Microbusiness) on 5 Jan, 2017

Very helpful and responsive.

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by Helen (Microbusiness) on 24 Dec, 2016

Charlotte provided a very thorough service. She was easy to contact and generally responsive. Much better value than the high-street quotes provided.

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by Alena (Microbusiness) on 21 Dec, 2016

Charlotte was great. Friendly, helpful and reliable. Highly recommended.

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by Zulfiqar (Startup) on 19 Dec, 2016
  • Hired Charlotte for: licence agreement
  • Verified client Verified Lexoo client

Charlotte did an excellent job on a licensing agreement I was working on. She was very flexible and was able to make meetings which were in different time zones and was available on call. Her efforts were very much appreciated and her communication was very clear

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by Ana (Startup) on 12 Dec, 2016
  • Hired Charlotte for: service agreement copyright
  • Verified client Verified Lexoo client

Really helpful, patient with my unfortunate delays in responding, highly professional and experienced. Definitely a point of contact for the future.

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by William (Microbusiness) on 6 Dec, 2016

She was very flexible to meet my needs. I needed to speak to her out of office hours and she was very accommodating. She understood the needs of my business and therefore wrote an excellent T&C and privacy policy.

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by Joe (Startup) on 1 Dec, 2016

Charlotte was excellent - understood our requirements clearly and delivered the various pieces of work quickly and to a high standard. Would recommend.

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by Benno (Startup) on 30 Nov, 2016

Extremely pleased I chose Charlotte for this project; she provided extremely quick copy, with concise questions. She has an approachable, friendly manner. Highly recommend.

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by Alexander (Microbusiness) on 29 Nov, 2016

Great service, very helpful and would recommend to anyone.

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by Russell (Microbusiness) on 29 Nov, 2016

Great service, thanks very much. Did everything that i asked!

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by Maria (Microbusiness) on 27 Nov, 2016

Thank you Lexoo for helping me find Charlotte who was helpful and reliable from start to finish. Really happy with the Professional and friendly service I received. Charlotte I hope to do business with you in future. Would recommend to you all.

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by Martin (Microbusiness) on 17 Nov, 2016

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by Tom (Startup) on 14 Nov, 2016

I highly recommend Charlotte, she was great. She understood what I required, communicated well and delivered above expectations.

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by Caroline (Startup) on 2 Nov, 2016

Charlotte was excellent, I'm so glad I hired her for the job. She was responsive and detail oriented and completed the job quickly and thoroughly. In some ways it was more complex than I anticipated, and in my opinion she went above and beyond my expectations. Thank you!

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by Justin (Microbusiness) on 1 Nov, 2016

Great, I got exactly what I needed. As well as the drafting and writing, I got a value-for-money service. Not just in cash terms (although Charlotte's quote was the lowest) but also in advice in approaches to make my T&Cs enforceable, should the need ever arise.

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by Scott (Startup) on 1 Nov, 2016

Charlotte is very professional and quick to respond and complete. She provides great value and I highly recommend her.

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by Bogdan (Private Individual) on 24 Oct, 2016

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by Poul (Microbusiness) on 21 Sep, 2016

Charlotte was easy to work with and very fast at understanding my issues.

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by Adam (Microbusiness) on 21 Sep, 2016

Charlotte provided an excellent service. Easy to communicate with , prompt and knowledgeable. We are a software company and due her background and experience she was especially helpful drafting both B2C and B2B agreements. ( End user and development licences/ terms and conditions, privacy policies, NDA's). Adam Qureshi - Operations Manager Netduma Ltd

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by Alireza (Private Individual) on 26 Aug, 2016
  • Hired Charlotte for: confidentiality agreement (NDA)
  • Verified client Verified Lexoo client

great and quick responses, good value for money

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by James (Startup) on 25 Aug, 2016

Charlotte is absolutely fantastic. Amazingly helping and covered the basics as well as going above and beyond. I'd definitely recommend Charlotte and Lexoo.

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by Josef (Private Individual) on 18 Aug, 2016

Charlotte is a very competent and responsive lawyer who understood my business needs from the very start. She is very approachable and easy to deal with. She did a great job and provided separate Terms, Privacy and Cookie Policies, adapted to include all of the special provisions I needed through several document revisions. I am very happy to recommend her and would certainly use her again in the future.

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by Rochelle (Microbusiness) on 18 Aug, 2016

Great value for money , replies quickly . Carried out work professionally . Very good for my business . Thank you Charlotte

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by Geoffrey (Private Individual) on 21 Jul, 2016
  • Hired Charlotte for: confidentiality agreement (NDA)
  • Verified client Verified Lexoo client

Charlotte, Was very quick to respond and gave great advice that was very useful.

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by Victor (Private Individual) on 20 Jul, 2016

Charlotte was very helpful and gave precise information on the contract I needed to be signed. Would definitely recommend her

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by Sam (SME) on 20 Jul, 2016

Quick response. Timely and great work. Thank you.

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by Hadrien (Microbusiness) on 19 Jul, 2016

Great responsitivity, very good price. Good experience overall and very good advices given the very specific nature of my business. I would recommend to be more detailed in the sales process as I felt a little bit lost in the delivery of the outcome.