The Big Phone Store Discount Codes

There’s a certain irony to smartphones. We spend upwards of £1,000 on a device meant to last years - and then dunk it in the sink, crack the screen on a night out, or discover that a five-year-old version now runs suspiciously better than the one we own. It’s this small but very shared experience that’s helped the refurbished phone market boom. Still, "refurbished" has historically invited more scepticism than sales. Cracked screens sold as "good as new," sellers with ambiguous return policies - and a battery that barely limps past lunchtime.

Which is why The Big Phone Store is, if nothing else, refreshingly straightforward. They’ve been in the business of buying, fixing, refreshing and reselling phones from Wolverhampton for over two decades - a rare lifespan in tech retail. They’re not chasing cool points or building hype around the "future of mobile." They’re offering affordable devices that aren’t tied to punishing contracts, and they’ve found a sizeable audience doing just that.

Sensible tech, without the steep markup

Let’s be clear - refurbished phones aren’t new. They’re second-hand devices, cleaned up and put through a battery of tests (literally) to make sure they work reliably. At The Big Phone Store, that includes a 90-point checklist and a minimum 85% battery capacity standard - which, frankly, is better than some "brand new" phones that sit too long on shelves. They also include a 12-month warranty, upgradable to 24 months - helpful if you’re prone to tech accidents or simply wary of buying used.

Pricing is what sets them apart. An Apple iPhone 11 starts at £110, a figure that makes it roughly 4X cheaper than its newer cousin, the iPhone 15 - not to mention free of contracts, mark-ups, or those suspicious "pre-order deposit" models some carriers still use. Samsung fans can find Galaxy S and Note models with prices around half what they once cost at launch, while Google Pixel phones hover in the highly reasonable £100–£300 range.

The grading system is blunt and clear: "Pristine" means no noticeable wear at all; "Good" means a few light scuffs; "Fair" means it clearly lived through someone’s life before it enters yours. No curated photo shoots or misleading angles. You can always opt for a newer device or simply pick your battles on cosmetic imperfections.

No, you probably don’t need the absolute latest

The Big Phone Store doesn’t pretend your 2020 iPhone is going to compete with the current Pro Max lineup. But it also doesn’t pretend you’d notice most of the differences unless you carry a studio light to check minor camera upgrades. Buy a Pixel 5 or Samsung S20, and you'll get a device that still supports the latest apps, runs fast enough for commuting podcasts and doomscrolling, and has a screen that's better than most people’s TVs from five years ago.

The best value here is psychological as much as technological. There’s something liberating about using a phone you didn’t have to finance over 36 months. Spill coffee on it? That’s annoying, not devastating. Drop it into a puddle? You’ll bounce back. That slightly scuffed iPhone isn’t failing - it’s lived a little. And so have you.

The deals are...actually decent

Discount codes and sales pop up often enough to make it worth checking back. A "£10 off" voucher here or a £25 cut for spending over £150 there. Shipping is free once you cross £30, and next-day delivery kicks in once you hit £150. Most importantly, everything listed is in stock at their UK facility - no dropshipping delays, no excuses.

Returns are straightforward, too. You get 30 days, and the refund doesn't arrive with guilt-tripped emails or long approval processes. Just return it in the condition it arrived, and you're square.

Verdict: Less flash, more function

The Big Phone Store won’t make headlines for moonshot innovations or glowing keynotes - and honestly, that’s a relief. For buyers sick of contracts, planned obsolescence, and marketing jargon, this is a quietly competent retail experience. You browse, you buy, it arrives, it works. And if it doesn't, someone in Wolverhampton is likely to pick up the phone and fix it.

It won’t save the planet, but it might save you a few hundred quid. Which, these days, feels almost radical.

What you need to know